Mumbai Police Bust Fake International Call Centre Cheating US & Canadian Citizens; Five Arrested

Mumbai | Undercover Editor News agency | November 12, 2025
In a major breakthrough against cyber fraud, the Mumbai Police have busted a fake international call centre operating out of Mulund Colony, which was allegedly cheating citizens in the United States and Canada through fraudulent loan offers. The police have arrested five individuals, including the alleged mastermind, Sagar Gupta, and seized laptops, mobile phones, routers, and cash during the raid.

According to police officials, the racket was being run under the guise of a customer service operation. The accused posed as loan officers representing reputed U.S.-based financial institutions and targeted foreign nationals through phishing calls and messages. Victims were promised quick loan approvals, but were instead duped into transferring money through gift cards and cryptocurrency wallets.

“The accused were running a fake setup to cheat US and Canadian citizens by offering them quick loans. They then siphoned off the proceeds through digital channels,” said a senior police official involved in the investigation.

The arrested individuals have been identified as Sagar Rajesh Gupta (27), Abhishek Suryaprakash Singh (28), Tanmay Kumar Rajneesh Dhadsing (27), Shailesh Manohar Shetty (27), and Rohan Ansari (28).
A search is underway for another suspect, Prashant Rajput from Surat, Gujarat, who allegedly helped the group convert U.S. dollar gift cards into Indian rupees.

During the operation, the police seized two laptops, 11 mobile phones, two Wi-Fi routers, and ₹76,000 in cash. The accused have been booked under relevant sections of the Bhartiya Nyaya Sanhita (BNS) and the Information Technology Act.

Cyber Fraud on the Rise

The case has once again highlighted the growing menace of cybercrime networks operating from Indian cities and targeting unsuspecting victims abroad. Police have urged citizens to remain vigilant and report any suspicious calls or digital loan offers to the National Cyber Helpline (1930).

In a related case, a 60-year-old Mumbai businessman was recently duped of ₹53 lakh in an online “digital arrest” scam, where fraudsters posed as officials from the CBI, Delhi Police, and TRAI. The victim was threatened with arrest in a fake money laundering case and coerced into transferring funds under the guise of “security verification.”

Authorities are now tightening digital surveillance and international cooperation to curb such transnational scams.